Speaking

“Toss Out that Old Stake­holder Review Process Replace your Tra­di­tional Review Process with a User Cen­tered Review Process“
IA Sum­mit Pre­sen­ta­tion 2010

This is pre­sen­ta­tion about how to ground large web design projects in user feed­back and made the users the ulti­mate stake­hold­ers. It cov­ers strate­gies for replac­ing tra­di­tional stake­holder review with a user cen­tered review process, using the fol­low­ing tac­tics:
* Gath­er­ing busi­ness goals upfront from key deci­sion mak­ers
* Actively engag­ing deci­sion mak­ers in user research, by hav­ing every­one watch usabil­ity test­ing
* Using fast iter­a­tive design cycles to test out dif­fer­ent design solu­tions to usabil­ity problems

“UCLA Infor­mat­ics Wiki: Extreme Maker Edi­tion“
IA Sum­mit Poster Pre­sen­ta­tion, 2007

This was a poster pre­sen­ta­tion I have with Alessan­dra Bro­phy, Monique Escamilla, Grace Lau illus­trat­ing how we cre­ated the UCLA Infor­mat­ics Wiki for the School of Infor­ma­tion Stud­ies at UCLA. Here is a brief descrip­tion from the con­fer­ence pro­gram: “With the intent of clar­i­fy­ing the def­i­n­i­tion of Infor­mat­ics for them­selves and fel­low stu­dents, four grad­u­ate stu­dents devel­oped an infor­mat­ics wiki to facil­i­tate col­lab­o­ra­tion, demo­c­ra­tic con­tri­bu­tion, and inter­ac­tiv­ity to define what Infor­mat­ics means for the school of Infor­ma­tion Stud­ies. We con­ducted a usabil­ity study made up of stu­dent and pro­fes­sional mem­bers of the IA com­mu­nity to assess the nav­i­ga­tional meth­ods employed in our wiki.”