Monthly Archives: November 2010

Six Great Articles To Improve Your Writing

Do you want to become more com­fort­able blog­ging? Craft­ing a strat­egy to post inter­est­ing posts fre­quently can be a chal­lenge.  Here are 6 arti­cles from expert blog­gers who dis­cuss how to gen­er­ate use­ful posts, how to get over the need to be per­fect, and how to get your ideas out there as often as you can.

1.  “How to write 3 blog posts in one day” by Chris Bro­gan (writes 4000 words per day!).  Chris encour­ages read­ers to get over the need for every­thing to be per­fect in order to write, but to instead find pock­ets of time to write. You can do this if you keep a note­book in your back pocket, take pho­tos of inter­est­ing things, use Ever­note to cap­ture your thoughts, etc. He advises that you get into the habit of see­ing every­thing with curi­ous eyes, and show the world what you are see­ing. He also says not to be afraid to write clunk­ers, and write imperfectly…

2. “How to write a great blog­post in 15 min­utes” by Nerma Moore
Nerma rec­om­mends devel­op­ing an orga­ni­za­tional for­mat for each of your arti­cles (so you don’t have to think about this each time). She says to keep a bank of head­lines (ques­tions, quotes, short story title spoofs, stats). She of course says to time your­self, and strive to write short, com­pre­hen­si­ble sen­tences — then, step away from the com­puter. She says to “think pro­gres­sion, not perfection.”

3. “5 sim­ple ways to open your blog post with a bang” by Brian Clark.
Brian out­lines 5 ways to start your blog posts. The most inter­est­ing ideas were to share an anec­dote that will make peo­ple laugh, and use words like “Imag­ine” or “Pic­ture this” or “Do you remem­ber when…” I think I could also have fun with using analo­gies, metaphors, or sim­i­les, as he sug­gested, espe­cially if I can con­clude the arti­cle with a tie back to the begin­ning. Fan­tas­tic read!

4. “The rea­son you are stuck”
by Seth Godin.
“You must find some­thing SO IMPORTANT that it is worth enrag­ing your pre­his­toric fears, SO IMPORTANT that you can’t sleep until it ships, SO IMPORTANT that yes, you are will­ing to go through all the hoops Leo lays out for you in order to ship. Either that, or you could be mediocre instead.”

5. “How to write an exec­u­tive sum­mary” by Eric Markowitz.
Eric starts out his arti­cle with a 2 sen­tence sub-headline, that sum­ma­rizes why you should read the arti­cle — great tech­nique! He also advises that the exec­u­tive sum­mary should tell read­ers what it is that you do, and why they should read the rest of your text, pro­posal, results, report, etc. He says your first sen­tence is the exec­u­tive sum­mary of the exec­u­tive sum­mary, and that you should tai­lor your sum­mary to your audi­ence (much like you tai­lor a resume to a job descrip­tion). Your sum­mary should strike a chord with your read­ers, and describe how you’re report is special/unique in a cer­tain way. Finally, I really liked his idea to cre­ate an exec­u­tive sum­mary that matches the out­line of your report, and to include a sec­tion called Why Now, to show the urgency of read­ing the report. Great ideas!

6. “Rethink your web pres­ence” by Chris Bro­gan.
Chris says we need to think about what users want when they come to our Web site, Twit­ter page, LinkedIn page, Face­book page, etc. First, we need to spell out who we want to come to our sites. Next, we need to iden­tify how they will know they belong there. After that, we need to show what we want them to do — and make this really obvi­ous. Finally, we need to explain how they can stay in touch with us. Great tips!

What mate­ri­als have you read about how to write bet­ter? Please feel free to share in the comments!



Bonus Arti­cles:

“Ele­ments of a Good LinkedIn Rec­om­men­da­tion” by Chris Brogan

“How to write Bet­ter Linked In Rec­om­men­da­tions” by Lisa B. Marshall

Do you need to be right all the time?

Have you ever tried to intro­duce a new idea, but had peo­ple tell you that it is a bad idea? Have you ever voiced a con­cern, or offered an alter­na­tive direc­tion, and heard some­one say to you:

No, that won’t work…that’s not possible…that’s not relevant.”

It can be unset­tling to face resis­tance, espe­cially when the resis­tance hap­pens in front of oth­ers. It can feel like a huge blow, and can be very hard to swal­low the fact that peo­ple don’t see where you are com­ing from. It seems as though UX Pro­fes­sion­als in par­tic­u­lar feel tempted not to voice their opin­ion at all, when they have faced too much resis­tance. How­ever, we can’t let these things get to us. We need to learn to let things roll off our backs, and move on. Here are five tips and advice that UX pro­fes­sion­als can use to approach conflict:

1. Change your atti­tude. UX pro­fes­sion­als think very highly of them­selves, and have a ten­dency to posi­tion them­selves as higher, or more impor­tant than oth­ers. When oth­ers resist their idea, it comes into con­flict with how they view them­selves — how could any­one not sup­port my bril­liant design deci­sion? How could they not under­stand all this bril­liant research I have done? News­flash: you are not more impor­tant than any­one else. So, change your atti­tude, get over it, drop the ego, and move on.

2. Be hum­ble and gen­tle. You may be very pas­sion­ate about your idea, and you may want change to hap­pen no mat­ter what the cost. You might be tempted to talk about your years of expe­ri­ence and accom­plish­ments, think­ing that it makes you more cred­i­ble, and that they should lis­ten to you more. But this just makes you come off arro­gant and con­ceited. It really does NOTHING for your cause. Also, be sen­si­tive to the fact that maybe those you are talk­ing to are not ready to fully embrace your idea. Give them the oppor­tu­nity to solve the prob­lem as well — treat them the way you want to be treated, and seek out their think­ing and exper­tise on the issue. Be gen­tle and soft-mannered in your response back.

3. Do not intro­duce a new idea out of self­ish ambi­tion. Before talk­ing with your team about a new idea, deter­mine why you are intro­duc­ing this new idea. Your team will be able to sniff out any self­ish rea­son you are try­ing to get them to adopt your think­ing, espe­cially if you are look­ing to get more recog­ni­tion. Think instead about what would be best for the team, and for your fel­low team­mates. Gen­er­ate new ideas and opin­ions that make them shine, advance, give them more flex­i­bil­ity, or help them become a more bal­anced employee.

4. Don’t con­sider per­fec­tion as some­thing you can grasp. Accept the fact that you will fail, and make mis­takes, and that oth­ers will make mis­takes too. You can’t pos­si­bly be per­fect at every­thing, and mis­takes will come, no mat­ter how hard you try to pre­vent them. Keep a notepad with you at all times — when you make a mis­take, write it down, and what you will do dif­fer­ently next time. Then move on. Also, don’t expect oth­ers to be per­fect either — they are human, just like you.

5. Be patient. Your idea may be a good one, or you may have a legit­i­mate con­cern. How­ever it might just not be the right time to intro­duce your idea. You can always come back to it later, if you feel you are still con­cerned. But just be patient for your team to get to a point where they are ready to try your new idea.

You don’t have to be right all the time, and you don’t have to stress when oth­ers don’t see things from your point of view. Life goes on, and if you treat each other right, you might just get more accom­plished than you thought you could have otherwise.

The happiest of people make the most of what comes their way.” ~Unknown

Some­times User Expe­ri­ence Research can be stress­ful. It can be dif­fi­cult to man­age com­pet­ing pri­or­i­ties between clients and projects, and it is nearly impos­si­ble to please every­one. No mat­ter how hard you try, you can’t be “per­fect.” How then, can we make sure that we are deliv­er­ing value to the orga­ni­za­tions we serve?

Make the most of your mis­takes. I’m learn­ing more and more, that instead of per­fect­ing a project to flaw­less­ness, it is more impor­tant to make the most of the hours I’m given, and embrace any mis­takes that come my way. Doing your very best, and giv­ing it your all, sud­denly isn’t about putting in all the hours you can, but mak­ing the most of your mistakes.

Address the root cause of your fail­ures. Instead of putting in a ton of hours per­fect­ing your work, embrace your fail­ures, and instead spend more time find­ing new ways to solve the root prob­lem for the fail­ure (lack of resources, clar­i­fy­ing pri­or­i­ties, etc.).

Show your clients & employ­ers that you can pace your­self, and won’t burn out. Clients and employ­ers really want to make the most of our ser­vices, and are hap­pi­est when they can use our tal­ents and skills to their fullest poten­tial. They don’t want us to burn out, hit a wall, or crash. They want us to con­tinue to pro­duce high value to their organization.

The only choice I see, is to work hard dur­ing the hours we are given, make mis­takes along the way, and learn from them. This does not mean we should slack off, and not do our best at work. It means learn­ing to say no to dis­trac­tions, and being highly effi­cient in our work.